Bathroom Kingdom – Product Guarantee
At Bathroom Kingdom, we take pride in offering high-quality products designed for durability, performance and long-term reliability. Every item we sell is manufactured to meet rigorous standards and is tested to ensure optimal functionality.
Each product comes with a guarantee that is honoured directly by the manufacturer. This guarantee covers manufacturing defects and faults that arise during normal domestic use.
The warranty length for each product is displayed clearly on its product page.
Below is a summary of our warranty coverage:
Products Covered by a 5-Year Warranty
The following categories come with a free 5-year manufacturer warranty:
- Radiators
- Mixer Showers
- Bathroom Taps
- Bathroom Furniture
- Vanity Units
- Back-to-Wall Toilet Units
- Tall Storage Units
- Baths
- Shower Enclosures
- Toilets
Products Covered by a 1-Year Warranty
The following items are covered by a free 1-year manufacturer warranty:
- LED Mirrors
- Mirror Cabinets
- Electric Showers
- Tap & Shower Cartridges
- Shower Hoses
- Toilet Seats
- Cistern Fittings
- Shower Seals
- Basin Wastes & Traps
- Bath Wastes
- Shower Door Rollers & Rails
- Hinges on Bathroom Furniture
- Radiator Heating Elements
- Clearance Products
- Consumables
How to Make a Warranty Claim
If a product you’ve purchased stops working as expected or shows signs of a manufacturing fault:
- Contact our Customer Services team
Email us at: info@bathroomkingdom.co.uk
- Provide details and supporting information
Our team may ask for photos, videos or a description of the issue so we can assess the problem.
- We will guide you through the next steps
Our team will troubleshoot the issue and advise on the appropriate resolution, which may include replacement parts, a full replacement, or another suitable solution covered by the manufacturer’s guarantee.
We’re here to help make the process quick and hassle-free.